Situation, Task, Action, Result. The structure is well known; the execution is usually where it falls apart.
Where people go wrong
- Spending 80% of the answer on Situation. Keep it to two sentences.
- Saying “we” throughout. The interviewer is assessing you — say what you did.
- Stopping before the Result. The result is the point.
Target length
Ninety seconds to two minutes. Situation and Task: 20%. Action: 60%. Result: 20%.